At Giles, we combine the management functions of Human Resources and Customer Service into one because we know that how we treat our employees affects how they, in turn, treat our customers.

We treat our employees well and they repay us with loyalty, longevity, personal responsibility and superior customer care - even if customer service isn't in their job title. And, our strong team environment ensures that everyone at Giles pulls together to deliver the best possible result for customers.

What does this mean to you as a Giles customer? It means that:

• When you call Giles, the person on the other end of the phone is experienced and knowledgeable.

• The representative who takes your call is empowered to ensure your total satisfaction. Changing an order, a delivery location or a ship date, or arranging for customized packaging is no problem.

• Your Giles representative understands the requirements of your business as it relates to magnesium or sodium sulfate. If you need a center unload tank car but forget to mention it, chances are your Giles customer service representative will remember to ask.

What's more, everyone at Giles is constantly on the lookout for ideas that will improve our product and service, making it more valuable to your business. Our best ideas come from our employees, and their contributions help to drive our growth.